Good Faith Estimate
Last updated 11/18/2024
You can ask your counselor for a GFE before you schedule a service, or at any time during treatment. Make sure to save a copy or take a picture of it for your own records.
There are numerous factors that can make it challenging to provide an estimate on how long it will take a client to complete therapy. It depends on each client, frequency of sessions and goals for therapy.
For appointments scheduled 3 or more business days before the first appointment date, the GFE will be provided within 1 business day after scheduling.
For appointments scheduled 10 or more business days before the appointment date, the GFE will be provided within 3 business days after scheduling.
If an appointment is rescheduled, a new GFE will be provided within the timeframe above.
If a GFE is requested (without scheduling a service) then it will be provided within 3 business days of the request.
If you ever receive a bill that is at least $400 more then your provided GFE then you can dispute the bill. You can contact Creative Attunement and let them know the billed charges are higher than their GFE. You can ask to negotiate the bill or inquire about financial assistance.
If you wish to start a dispute resolution process with the U.S. Department of Health and Human services (HHS), you can do so within 4 months of the date on the original bill. There is a $25 fee to use the dispute process.
For any questions or more information visit www.cms.gov/nosurprises or call 800-985-3059.
Phone Terms of Service and Privacy Policy
Last updated 12/18/2024
If you are interested in receiving updates texted to your phone from Creative Attunement or to Opt-in please text "SUBSCRIBE" to (440) 589-7855. At any time if you want to stop Opt-In messages please text "UNSUBSCRIBE" to the same number. If you need assistance please text "HELP" to (440) 589-7855 or email us at Lindsy@creativeattunement.com
Messaging Terms & Conditions:
You agree to receive informational messages (appointment reminders, account notifications, etc.) from Creative Attunement LLC. Message frequency varies. Message and data rates may apply. For help, reply "HELP" or email us at lindsy@creativeattunement.com. You can opt out at any time by replying "STOP."
Privacy Policy:
Creative Attunement is committed to protecting your privacy. We do not sell or share our customer information to third parties. We save all contact information/user details on our cell phone.
This policy governs how we treat personal information that we collect and receive from you in connection with your use of the SMS service, which we make available to you through a third party service provider (Phone.com). By using the service, you agree to the terms of this policy. Creative Attunement reserves the right, in its sole discretion, to modify or change this policy at any time with or without prior notice to you. The date of this last update. Personal information is information that individually identifies you, such as your mobile phone number or name, and any other personal information that you choose to include in messages you send through the service.
Through the use of the service, Creative Attunement will receive the following information: your mobile phone number when you send any text message to us, the text of the message you send, and any comments or feedback. We use personal information to (a) provide you with the service, (b) process and respond to inquiries, (c) improve the service), (d) contact you about important announcements or messages, (e) scheduling and billing changes. We will not rent or sell your personal information to other companies or individuals. We cannot guarantee that hackers or unauthorized personnel will not gain access to your personal information despite our efforts. you should note that in using this service your information will travel through third party infrastructures which are not under our control (such as phone.com platform or your carrier network). We cannot protect, nor does this policy apply to any information that you transmit to other users. You should never transmit personal or identifying information to other users.